Capital One 63% Chase 51% Ally 50% Bank of America 47% Discover 45% Wells Fargo 34% SoFi 29% Marcus 20% American Express 14% US Bank 13% Citi 10% Charles Schwab 10% Capital One 63% Chase 51% Ally 50% Bank of America 47% Discover 45% Wells Fargo 34% SoFi 29% Marcus 20% American Express 14% US Bank 13% Citi 10% Charles Schwab 10%
MEASUREDMONTHLYKNOWNFUL
Knownful Research
The AI Search Visibility Index for the Banking Industry · August 2026
A monthly measure of which banking brands large language models actually surface, and which sources they cite to do it. Scored as share of voice across AI answers.
ChatGPT · 417 AI responses analysed
BRAND VISIBILITY · SHARE OF VOICEBANKING · CHATGPT · AUGUST 2026
01
Capital One
264 of 417 responses
63%
02
Chase
212 of 417 responses
51%
03
Ally
207 of 417 responses
50%
04
Bank of America
197 of 417 responses
47%
05
Discover
188 of 417 responses
45%
06
Wells Fargo
142 of 417 responses
34%
07
SoFi
122 of 417 responses
29%
08
Marcus
83 of 417 responses
20%
09
American Express
60 of 417 responses
14%
10
US Bank
56 of 417 responses
13%
11
Citi
43 of 417 responses
10%
12
Charles Schwab
40 of 417 responses
10%
13
Chime
37 of 417 responses
9%
14
PNC
30 of 417 responses
7%
MOST-CITED SOURCES% OF ANSWERS
NerdWallet2%
Bankrate2%
Trustpilot<1%
Forbes<1%
Forbes Advisor<1%
J.D. Power<1%
The Points Guy<1%
DepositAccounts<1%