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The AI Search Visibility Index — CRM
Which CRM brands does ChatGPT recommend? HubSpot, Zoho, Salesforce, Pipedrive and more — ranked by AI share of voice. Free, updated monthly by Knownful.
HubSpot 93% Zoho 80% Salesforce 78% Pipedrive 62% Microsoft Dynamics 33% Freshworks 27% monday.com 17% ActiveCampaign 9% Zendesk 8% Keap 5% Copper 3% Insightly 3% HubSpot 93% Zoho 80% Salesforce 78% Pipedrive 62% Microsoft Dynamics 33% Freshworks 27% monday.com 17% ActiveCampaign 9% Zendesk 8% Keap 5% Copper 3% Insightly 3%
MEASUREDMONTHLYKNOWNFUL
Knownful Research
The AI Search Visibility Index for the CRM Industry — June 2026
A monthly measure of which crm brands large language models actually surface — and which sources they cite to do it. Scored as share of voice across AI answers.
ChatGPT · 150 AI responses analysed
← Go back to the other industriesBRAND VISIBILITY — SHARE OF VOICECRM · CHATGPT · JUNE 2026
01
HubSpot
140 of 150 responses
93%
02
Zoho
120 of 150 responses
80%
03
Salesforce
117 of 150 responses
78%
04
Pipedrive
93 of 150 responses
62%
05
Microsoft Dynamics
49 of 150 responses
33%
06
Freshworks
41 of 150 responses
27%
07
monday.com
26 of 150 responses
17%
08
ActiveCampaign
14 of 150 responses
9%
09
Zendesk
12 of 150 responses
8%
10
Keap
7 of 150 responses
5%
11
Copper
5 of 150 responses
3%
12
Insightly
5 of 150 responses
3%
13
Close.com
2 of 150 responses
1%
14
SugarCRM
1 of 150 responses
1%
15
Nutshell
1 of 150 responses
1%
MOST-CITED SOURCESCITATIONS
hubspot.com38
monday.com38
zoho.com35
salesforce.com23
pipedrive.com19
freshworks.com12
microsoft.com5
klaviyo.com5
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